Privacy Policy

TotalGPT ("we," "our," or "us") is operated by StirnerMedia LLC, a company registered in Wyoming, USA. This Privacy Policy explains how your personal information is collected, used, and disclosed by TotalGPT when you use our website, products, and services (collectively, the "Services").

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account or profile
• Use our AI text processing services
• Make a purchase or subscribe to our services
• Contact customer support
• Complete forms on our website
• Sign up for our newsletters or marketing communications
• Participate in surveys, contests, or promotions

This information may include:

• Identification information (name, email address, postal address, phone number)
• Billing information (credit card details, billing address)
• Account login credentials
• User preferences and settings
• Profile information
• Communications with us

Text Processing Data

When you use TotalGPT's text processing features, we temporarily process the text you select for processing. This typically includes the text you highlight in your applications and any context necessary to provide accurate AI processing services. We do not permanently store the content of your processed text unless specifically required to provide our services.

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device information (hardware model, operating system, unique device identifiers)
• Log information (access times, pages viewed, IP address)
• Usage data (features used, processing frequency, settings)
• Location information (derived from IP address)
• Application usage data (crash reports, performance data)

Cookies and Similar Technologies

We and our service providers use cookies, web beacons, and similar technologies to track and analyze your usage of our Services, personalize content, and deliver targeted advertisements. You can control cookies through your browser settings and other tools, but disabling cookies may limit your ability to use certain features of our Services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and unauthorized access
• Personalize your experience of our Services
• Improve our AI and machine learning models

How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to perform work on our behalf.
• For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• For Protection and Safety: We may share information to protect the rights, property, and safety of TotalGPT, our users, and others.
• Business Transfers: We may share information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.

We never sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We therefore cannot guarantee absolute security. We will notify you of any breach of your personal data as required by applicable law.

Data Retention

We store your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. The text you select for processing is only temporarily stored during the processing operation and is typically deleted immediately afterward unless you specifically configure our services to retain it.

International Data Transfers

TotalGPT is based in the United States and processes information on servers located in the United States and other countries. By using our Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.

Children's Privacy

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Your Rights and Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account entirely, please contact us at [email protected].

Marketing Communications

You can opt out of receiving promotional emails from TotalGPT by following the instructions in those emails or by adjusting your notification preferences in your account settings. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to restrict or object to processing
• The right to data portability
• The right to erasure ("right to be forgotten")
• The right to withdraw consent
• The right to complain to a data protection authority

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, or sell, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. TotalGPT does not sell your personal information as defined by the CCPA.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:

Email: [email protected]
Company: StirnerMedia LLC
Postal Mail: 30 N GOULD ST STE N
SHERIDAN, WY 82801
United States